DarcyBrook Procurement & Supply chain are looking to recruit a Logistics Coordinator to manage the domestic and outbound shipments for an international business based in Poole.
Key Responsibilities
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Plan, book, and manage international shipments (road/air/rail/sea) from dispatch through to final delivery.
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Plan, book, and manage domestic deliveries (parcel, pallet networks, LTL/FTL) from warehouse to customer/DC.
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Coordinate daily dispatch priorities with warehouse operations to meet ship windows and customer requirements.
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Book freight with forwarders and carriers; select modes and services aligned to required lead times and cost.
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Prepare and validate relevant documentation in alignment with company compliance and domestic/international laws.
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Coordinate with customs brokers and forwarders to minimise and resolve hold and clearance delays.
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Track shipment milestones and proactively manage exceptions.
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Provide reliable ETAs and clear escalation for any risks impacting customer OTIF.
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Communicate any delays or issues to the supply chain team and work together to resolve.
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Maintain accurate records, costs, and references within SAP
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Support with tracking of carrier performance.
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Manage domestic claims, POD retrieval, returns coordination, and corrective actions, escalate when appropriate.
Key Skills & Experience
Essential
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Comfortable working in a fast-paced dispatch environment with changing daily priorities
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Experience managing accurate scheduling vs customer demand
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Understanding and capability of balancing service, risk, and total landed cost.
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Strong internal and external stakeholder management.
Desirable
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Strong practical experience with international and domestic outbound freight, and associated broker/forwarder coordination.
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Solid knowledge of trade compliance, customs processes, and documentation accuracy.
